Symantec Endpoint Protection 12.1 Resetpass.bat 30
Symantec Endpoint Protection 12.1 Release Update 1 Maintenance Patch 1 (RU1 MP1) or greater does not use resetpass.bat and it has been removed from the Tools directory. For information on resetting the password in this version or greater check this video:
Symantec Endpoint Protection 12.1 Resetpass.bat 30